Good to know
Policies & frequently asked questions
Everything you need to know before your braiding appointment.
Booking & payment
How do I book an appointment?
Book online any time on our booking page, or call (901) 464-0844. Online booking shows real-time availability and sends text and email reminders.
Do I need a deposit?
No deposit is needed to book. You pay for your service at the salon when your appointment is done.
What forms of payment do you accept?
We accept all major cards, Apple Pay, Google Pay and tap to pay through Square, plus cash.
Do you take walk-ins?
Appointments come first, but we accept walk-ins when the schedule allows. Call ahead to check same-day openings.
Cancellations & lateness
What is your cancellation policy?
Please give at least 24 hours' notice to cancel or reschedule. Repeated no-shows may need to call to book future appointments.
What if I'm running late?
We allow a 15-minute grace period. After that, we may need to shorten the style, add a late fee, or reschedule so the next client isn't delayed.
Hair prep & aftercare
How should I prepare my hair?
Please arrive with hair washed, detangled, and blown out, with no heavy oils or product. Need help? Add a wash and blow-dry when you book.
Is braiding hair included?
Standard pre-stretched braiding hair can be added for a small fee. You are welcome to bring your own — we'll tell you how many packs to buy when you book.
How long will my braids last?
Most braids last 4 to 8 weeks with good care. Cornrows and stitch braids usually last 2 to 4 weeks.
How do I care for my braids?
Sleep in a satin bonnet or scarf, keep your scalp clean with a light spray, and avoid heavy products that cause buildup.
Kids & guests
Do you braid kids' hair?
Yes, we braid children ages 3 and up. A parent or guardian should stay for children under 12.
Can I bring a guest?
One guest is welcome. Please let us know when you book so we can keep the salon comfortable for everyone.
Still have a question?
Call or text us at (901) 464-0844 — we're happy to help.